Social Services
Social Services
At Academia Medical Centre you find social workers who are part of our multi-disciplinary team working closely with other doctors, specialists and other health professionals to provide holistic care for our patients.
Our social team journey with our patients and their families who need support to help them to cope more effectively with their illness or challenging life circumstances.
Please inform our doctors or nurses if you wish to speak to our medical social worker.
Our Services
Counselling
Our social workers counsel our patients and their families who face challenges such as being diagnosed with a serious illness, or coping with a chronic illness, traumatic injuries, marriage, divorce, relationship and life crisis.
In addition, we provide individual, family therapy and couple or group therapy, bereavement counselling, premarital and marital counselling
Risk Assessment & Crisis Intervention
Our social workers are specially trained to spot any risks of suicide, relationship problems among patients or their families. They provide risk assessment and counselling support services for individuals who have tried or are thinking of committing suicide.
We also assist in making safe care plans for patients who may be abused, for example spousal violence and elder abuse. This may involve referrals to temporary crisis shelters.
Care Planning
We provide information and advice on, and referrals, care options for patients after their discharge from our medical center or from any other hospital around Windhoek. These include community hospitals, nursing homes, hospices, charity homes, day care centers, senior activity centers, and home-help services.
Support Groups
We provide support groups counselling service to people who are facing similar issues such as youth groups and children struggling with peer pressure. Some groups usually involve patients’ family members, and are guided by our medical social workers.
CARE (Caring Action in Response to an Emergency)
In times of civil emergencies, our medical social workers serve as CARE officers to provide psychological first-aid for the affected persons and their families.
Home Visits
Our team make home visits to ensure that patients are able to cope following their discharge from hospital. We get to understand better their needs and the support required.
Academia Medical Center Departments
Opening Hours
Monday - Friday
09:00 - 21:00
Saturday
09:00 - 17:00
Sunday
14:00 - 17:00
Public Holidays
14:00 - 17:00
Contacts
Academia Medical Centre Markus Koopers Street, Academia extension 1. Opposite UNAM
+264 857 920 192